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Expert IT Developer

Job ID: 1710 Would you like to be part of the journey to create an even better version of us? At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with financial solutions of tomorrow. We are looking for an Expert IT Developer to join Local Systems Sweden - a team loaded with experience, professionalism and passion. You will be part of a journey to strengthen the team with competence for the future. Our vision... Visa mer
Job ID: 1710

Would you like to be part of the journey to create an even better version of us? At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with financial solutions of tomorrow.
We are looking for an Expert IT Developer to join Local Systems Sweden - a team loaded with experience, professionalism and passion. You will be part of a journey to strengthen the team with competence for the future.
Our vision is to be recognised as a world class technology organisation, delivering world class financial services solutions to our customers.
Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.
About our team
Welcome to the Local Systems team. We add value by providing stable, efficient and innovative IT services in the core banking system areas such as Deposits, Payments, Customer data and Loans, serving virtually all other business areas of the bank. We are a team who loves to learn, collaborate, support each other and have fun at work.
As the Expert IT Developer, you will play a vital role in maintaining and developing Nordea’s fundamental banking applications. You will deliver advanced technical solutions using existing and emerging technology platforms. The team is in the middle of a generation shift and you will act as one of the technical leaders and work with a team of mixed ages and experiences with a lot of engagement for application development. There will be opportunities to collaborate with external parties and business partners to efficiently develop new solutions and execute changes in existing systems.
We are planning to strengthen scheduling (JCL, TWS and similar) knowledge within the development team and we look forward to seeing you as a part of this.
What you’ll be doing:
Plan, design and implement development initiatives from the business requirement.
Participate in larger cross functional projects.
Manage code quality and flexibility of systems, problem and change management, to ensure maintainability and changeability of systems.
Act as a mentor for junior colleagues.
Deliver according to quality, Nordea standards and timeliness to successfully fulfil business requirements.

The position will be located in Stockholm.
Who you are
To succeed in this role, we believe that you have:
Many years of experience from working with development projects at a large Nordic bank.
Extensive work experience with mainframe including programming language skills in IBM Mainframe z/OS, COBOL, DB2, DL/1.
Extensive experience in software engineering.
Work experience in JCL and/or TWS or other similar scheduler.
Strong communication skills where you are able to communicate with both IT professionals and the business.
Excellent analytical skills with the ability to focus on the overall vision, and at the same time keep great attention to details.

Experience in IT solution architecture and additional programming languages such as Java will be considered a benefit.
To succeed in this role, we believe that this describes you:
Embrace change and are open to new technologies.
Are creative with the ability to produce new ideas individually.
Encourage an environment of team work.
Take leadership.

You have at least a Bachelor's degree within Computer Science, professional skills in the English language, both spoken and written.
What we offer
Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.
People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.
A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.
Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.
Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.
If this sounds like you, get in touch!
Next steps
Submit your application no later than 24/03/2026. For more information, you’re welcome to contact Marina Hensman at ([email protected]) if you want to know more about this opportunity.
We enable dreams and aspirations for a greater good.
We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.
We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.
We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.
We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.
Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.
For union information, please contact Finansförbundet at [email protected] or SACO at [email protected]. Visa mindre

Service advisor

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations - and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate - by being a strong and personal financial partner. Job ID: 27091 Kundtjänstmedarebetare, Nordea Ystad och Trelleborg. Till våra kontor i Ystad och Trelleborg söker vi nu dig som vill vara med och bidra till våra kunders... Visa mer
Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations - and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate - by being a strong and personal financial partner.

Job ID: 27091
Kundtjänstmedarebetare, Nordea Ystad och Trelleborg.
Till våra kontor i Ystad och Trelleborg söker vi nu dig som vill vara med och bidra till våra kunders framtidsplaner genom förstklassig service som underlättar deras vardag. När våra kunder strävar efter att nå sina mål och förverkliga sina drömmar, finns vi där för att erbjuda en relevant finansiell lösning. Detta är en timmanställning där vi ser att du kan jobba ifrån båda kontoren efter behov.
Vi ser fram emot att träffa dig som trivs med att arbeta i team där vi hjälper varandra att nå framgång och skapa positiva kundupplevelser. Med din kunskap och din passion för att överträffa kundernas förväntningar bidrar du till att skapa framtidens relationsbank, där vi möter kunderna i nya kanaler, och på nya sätt - varhelst och närhelst det passar dem.
Hos oss är du en del av ett inspirerande team med många möjligheter att utvecklas och bidra till något större.
Om tjänsten
Som kundtjänstmedarebetare spelar du en viktig roll i att hjälpa kunderna planera inför framtiden. Du ger förstklassig rådgivning med inriktning på placeringar, sparande, försäkringar och finansiering. Kunderna möter du både digitalt och fysiskt på kontoret.
Dina fokusområden blir att:
* Tillsammans med dina kollegor ansvara för att skapa hög tillgänglighet, tillit och kundnöjdhet, där du ser till att kunderna direkt får hjälp i den kanal som matchar deras individuella behov
* Aktivt arbeta tillsammans med ditt team för att attrahera nya kunder, samtidigt som du utvecklar relationer med befintliga kunder
* Med ett proaktivt arbetssätt fokusera på att upprätthålla och skapa tillväxt i kundens tillgångar och uppnå affärsresultat

Välkommen till ett team, som präglas av stark vinnarkultur med fokus på resultat, nöjda kunder, rätt arbetssätt och god kvalitet. Vi har roligt tillsammans, samarbetar och är måna att ställa upp för varandra i vår ambition om att nå framgång.
Tjänsten är placerad på kontoret i Ystad & Trelleborg.
Vem du är
Collaboration. Ownership. Passion. Courage. Det här är våra värderingar som vi tror att du delar. Värderingarna hjälper oss att överträffa oss själva varje dag. Vi söker dig som har ett genuint intresse av vår affär och av att vinna kundernas förtroende och lojalitet.
Du:
* Har förmågan att sätta dig in i kundens situation, och har en naturlig fallenhet för att bygga relationer med både kunder och kollegor
* Stimuleras av att arbeta resultatinriktat, där du på ett skickligt sätt kopplar samman kundens behov med våra produkter och tjänster
* Arbetar aktivt med att utveckla dina egna kompetenser och dela kunskap med kollegor
* Tar till dig ny teknik som du använder i det digitala mötet med kunden
* Du har professionella kunskaper i engelska och svenska, i både tal och skrift

Om det här låter som du, tveka inte att höra av dig!
Nästa steg
Varmt välkommen med din ansökan senast inklusive CV 02/12/2024. Intervjuer sker löpande. Observera att vi inte tar emot ansökningar via mejl. För mer information om tjänsten är du välkommen att kontakta Pernilla Björk på [email protected].
I Nordea vet vi att en inkluderande arbetsplats är en hållbar arbetsplats. Det är vår djupa övertygelse att våra olika bakgrunder, erfarenheter, egenskaper och personligheter sammantaget gör oss bättre rustade för att hjälpa våra kunder och bidra till de samhällen vi verkar i. Så var den du är.
För facklig information, kontakta [email protected] eller [email protected]. Visa mindre

Genesys IT Operations (Senior)

Job ID: 10200 Would you like to help us provide high quality Service Operations on one of the most sophisticated Genesys platforms in the Nordics? We are now looking for skilled Genesys Developer who would like to ensure that our business critical application is reachable for customers and users at all times. Through this job you will have the opportunity to deliver great customer service, work across borders and influence stakeholders in and outside our ... Visa mer
Job ID: 10200
Would you like to help us provide high quality Service Operations on one of the most sophisticated Genesys platforms in the Nordics? We are now looking for skilled Genesys Developer who would like to ensure that our business critical application is reachable for customers and users at all times. Through this job you will have the opportunity to deliver great customer service, work across borders and influence stakeholders in and outside our own organisation.
At Nordea, we know our customers’ needs are changing – and we’re deeply committed to meeting them with the financial solutions of tomorrow. We’re creating an agile environment where we’re harnessing the power of technology – one where you can make an impact. So bring your skills, ideas and unique background. With us, you’ll find plenty of opportunities to grow and make your mark on something bigger.
About this opportunity
Welcome to Branch & Contact Centre Touch Points in Application Maintenance. We add value by ensuring that our IT Services are supported, compliant and available 24/7. Our Genesys platform provides voice, email and chat interactions, routing and reporting, workforce management and agent desktop tools...and more! All of it supported by the application maintenance team working closely with the development department in a DevOps set-up.
You will play a valuable role in ensuring that the team will continue providing high quality IT services to our customers and users.
What you’ll be doing:
Handling and coordinating Incidents, Problems, Changes and Service Requests, interacting with users and vendors in all Nordic countries
Supporting Security, Risk and Compliance initiatives
Preventive maintenance, monitoring, patching and other System Life Cycle Management tasks
Joining our On-call schedule (when ready)
Collaborating with colleagues in our SAFe agile train in a DevOps set-up

You’ll join an international and multicultural team with a strong mindset towards enabling high quality customer, and user oriented IT services. The role is based in our Copenhagen office, located in Taastrup.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
Are used to proactively seek guidance, promote collaboration and technical sparring within a team and across teams
Are able to keep calm and focused during high business impacting situations
Are curious, self-going and proactive
Have excellent communication skills in English, written and spoken
Are structured and good at prioritizing tasks

Your experience and background:
Experience with configuration, development and troubleshooting solutions built on the Genesys platform, and have a good insight into several of the following components:
???????Routing (IRD/ORS)
SIP telephony
Framework
Reporting
Multimedia
Workforce management
Interaction Workspace
Use to work with business critical issues and proactively share relevant information with your colleagues
Experienced with working in large organisations
ITIL Foundation v3 or v4 Certification

If this sounds like you, get in touch!
Next steps
Submit your application no later than 31/04/2023. For more information, you are welcome to contact Tommy Leoni at [email protected]
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered. Visa mindre